Last Updated: 2026/03/26
Company Registration Information
Company Name: 武汉市健蒂艾商贸有限公司Legal Representative: 何子宪Phone: +86 19235883540Email: service@mail.tibrenux.comDate of Establishment: 2025-02-17Unified Social Credit Code:91420114MAEAT3YQ7GCompany Address: 湖北省武汉市蔡甸区玉贤街道岗岭村王家岭14号Welcome to tibrenux. By accessing or using our website and services, you agree to comply with and be bound by the following terms and conditions. These Terms of Service govern your use of our site and any purchases you make.
General Conditions
Eligibility:To use our services, you must be at least 18 years old or have the consent of a parent or guardian.Account Responsibilities:You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.Prohibited Uses:You agree not to engage in any activity that disrupts or interferes with our services, including transmitting viruses or any form of malicious code.Modification of Services:We reserve the right to modify or discontinue our services without notice at any time.Orders and Payment
Order Processing:Orders are processed within 1-2 business days, pending payment confirmation.Payment Methods:We accept Visa, MasterCard, American Express, Klarna, Afterpay and PayPal as valid forms of payment.Pricing and Availability:Prices and availability of products are subject to change without notice.Key Order Details Table
| Aspect | Description |
|---|
| Order Processing | 1-2 business days |
| Delivery Time | 12-15 business days |
| Return/Exchange | Within 14 days of receipt |
| Refund Processing | 7 business days after approval |
Shipping and Delivery
Shipping Policy:Free shipping is available for all products within the continental United States, excluding Alaska/Hawaii, U.S. Protectorates, APO/FPO, and P.O. boxes.Partner Carriers:We collaborate with USPS, Uniuni, GOFO Express, and Easy for delivery.Customs Duties:Buyers are responsible for any customs duties incurred.Returns and Refunds
Return Policy:Items can be returned or exchanged within 14 days of receipt if they meet our return criteria.Refunds:Approved refunds will be credited back to the original payment method within 7 business days.Limitation of Liability
tibrenux is not liable for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use our services.Changes to Terms
We may update these Terms of Service periodically. Any changes will be posted on this page with an updated effective date.Contact Information
For questions or concerns regarding our Terms of Service, please contact us at:
Phone: +86 19235883540Email: service@mail.tibrenux.comBusiness Hours: Monday to Friday, 9 AM to 6 PM (Closed on weekends and public holidays)Thank you for choosing tibrenux. We appreciate your business and strive to provide the best service possible.
