Privacy Policy

Welcome to tibrenux (accessible via [https://www.tibrenux.com]). We are committed to protecting your personal privacy. This policy explains what information we collect when you browse or purchase home organization, kitchenware, and cleaning products from our store, how we use it, and how we keep it safe.


Quick Summary for Our Customers

  • We do not sell your personal data.

  • We do not store your credit card details. All payments are encrypted and processed by verified payment gateways.

  • We only share your information with essential service partners (e.g., USPS/FedEx to ship your packages).

  • You have full control over your data, including the right to view, update, or request the deletion of your personal records.


1. What Information Do We Collect?

We only collect data necessary to provide you with a smooth shopping experience:

  • Contact & Shipping Details: Your full name, delivery address, billing address, phone number, and email address.

  • Payment Information: Credit/debit card numbers and billing details. (Note: All payments are processed securely through certified, PCI-compliant third-party gateways such as Stripe, PayPal, or Shopify Payments. tibrenux does not store or see your sensitive card credentials.)

  • Order History: Records of products you purchased, order tracking codes, and customer support communications.

  • Browsing & Technical Data: Your IP address, browser type, device information, and site interaction data gathered via cookies to help optimize site speed and performance.


2. Why We Collect Your Information

We use the data collected strictly for legitimate business purposes:

  • Fulfilling Orders: To process your transactions, dispatch your storage & cleaning items, and send shipping/tracking updates.

  • Customer Support: To assist you with order inquiries, cancellations, replacements, or refunds.

  • Fraud Prevention: To detect and prevent suspicious or unauthorized transactions, protecting both you and our business.

  • Site Improvement: To understand how customers navigate our site, allowing us to improve inventory, layout, and loading speeds.


3. How We Share Your Information

We respect your privacy. We never sell, rent, or trade your personal information to third-party data brokers. We only disclose necessary details to trusted service providers that help us run our store:

  • Logistics & Carriers: (e.g., USPS, UPS, FedEx) to deliver your purchases to your door.

  • Payment Gateways: (e.g., Stripe, PayPal) to handle payments securely.

  • Website & E-Commerce Hosting: To maintain store stability and database security.

  • Advertising & Analytics Platforms: (e.g., Google Analytics, Google Ads) to evaluate store performance and display relevant promotions.

  • Legal Requirements: If required by law enforcement or regulatory authorities to protect against fraud or comply with a valid legal order.


4. Cookies & Targeted Advertising

Our store uses standard cookies to enhance your browsing experience. Cookies allow our system to remember items in your shopping cart and analyze overall traffic trends.

  • Third-Party Advertising: We work with Google Ads and other marketing platforms. These partners use tracking cookies to show you relevant advertisements across the web based on your past visits to our site.

  • Your Control: You can disable or customize cookies at any time through your browser settings. (Note: Disabling necessary cookies may prevent cart functionality or checkout completion).


5. Your Privacy Rights (US & California Residents)

If you are a resident of California or another state with applicable privacy laws (such as CCPA/CPRA), you are entitled to the following rights:

  • Right to Know / Access: You can request details about the categories and specific pieces of personal data we have collected about you.

  • Right to Delete: You can request that we delete your personal information from our databases (subject to standard legal record-retention requirements, such as tax/accounting records).

  • Right to Correct: You have the right to request updates or corrections to any inaccurate personal information.

  • Right to Non-Discrimination: We will never penalize, deny goods, or charge different prices if you exercise your legal privacy rights.

  • Opt-Out of “Sale” or “Sharing”: While we do not sell data for money, you can opt out of third-party cookie sharing for personalized ads by contacting us.

To exercise any of these rights, simply email us at [service@mail.tibrenux.com] with the subject line “Privacy Request”.


6. Data Security

We implement SSL (Secure Socket Layer) 256-bit encryption across our entire website. All payment transactions follow strict PCI-DSS security standards. While no internet transmission is 100% impenetrable, we apply commercial best practices to protect your data from loss, unauthorized access, or misuse.


7. Children’s Privacy

tibrenux sells home organization and cleaning items intended for adults. We do not knowingly solicit or collect personal information from individuals under the age of 13. If you believe a minor has shared personal information with us, please contact us immediately, and we will purge the data from our servers.


8. Policy Updates

We may update this policy periodically to reflect adjustments in our product lines, carrier relationships, or legal obligations. When changes are made, the “Last Updated” date at the top of this page will be revised.